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Our Team

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Dedicated, Reliable Caregivers

Connections at Home VIA Willow Valley team members are among the best in the region. They are required to pass a rigorous selection process, including face-to face-interviews, and extensive reference checks. They are bonded and insured and undergo criminal background checks, receiving professional training and expert supervision in order to meet Willow Valley Communities high standard of excellence. They are respectful, dedicated and reliable. Most importantly, they have a genuine passion for helping seniors live healthy, engaged lives.

Our team consists of highly trained Caregivers, and a supervising Nurse who monitors each case. Connections at Home VIA Willow Valley is licensed by the Pennsylvania Department of Health and is an Equal Opportunity Employer, bringing together individuals with a variety of talents. Together, our team members serve with grace, compassion and respect in meeting the individual needs of clients.

Jennifer Egizi
Senior Director of Home and Community Based Services
Kathie Heller, LPN
Assistant Clinical Services Manager
Lauren Friedly
Office Supervisor
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Jennifer Egizi

Senior Director of Home and Community Based Services

Jennifer joined the SmartLife VIA Willow Valley team in June, 2016. As the Senior Director of Home and Community Based Services, her responsibilities include overseeing SmartLife, Connections at Home VIA Willow Valley, and the Audiology department at Willow Valley Communities. Jennifer has 25 years of progressive experience in health related organizations. Most recently, she served as the Director of Community Relations and Marketing for a hospice and palliative care organization in Central Pennsylvania. Prior to that, she was a Marketing Liaison for a rehabilitation hospital, and an Occupational Therapy Clinician, at area hospitals and continuing care retirement communities. Jennifer is proud to be part of the SmartLife team, and the Willow Valley Communities family. She enjoys making a difference, helping others, and takes pride in delivering extraordinary customer service.

Kathie Heller, LPN

Assistant Clinical Services Manager

Kathie joined Connections at Home VIA Willow Valley in 2016. Prior to joining the team, she had been employed by Willow Valley Communities, working in their Supportive Living areas for 12 years as a charge nurse at Meadow Ridge, personal care, and as a medication nurse at The Glen, skilled care. What Kathie enjoys most about her position is “interacting with clients, and their families, and being able to assist them with their home care needs.” Kathie is a 2003 graduate of Lancaster County Career and Technology Center.

Lauren Friedly

Office Supervisor

Lauren Freidly has been with WVC since 2010.   Lauren’s professional experiences include client and staff scheduling, customer service and direct client care. Her favorite part of her job is helping a diverse population of patients as well as caregivers.  Lauren earned the Willow Award in 2012 and was nominated in 2016 by Leading Age for staff member of the year. When she isn’t working, Lauren likes to spend time with her family, watch sports and use her creative talents crafting.